What is the address of Oasis Spas?
Our address is:
Ballynevin,
Co. Waterford,
E32 H977
What are the opening hours of Oasis Spas?
Our showroom opening hours are:
Mo. 09:00AM – 05:30PM
Tu. 09:00AM – 05:30PM
We. 09:00AM – 05:30PM
Th. 09:00AM – 05:30PM
Fr. 09:00AM – 05:30PM
When will my order be delivered?
Once you have placed an order, we at Oasis Spas make every effort to deliver the product as soon as possible. With larger products such as a spa bath, you will be contacted about the delivery of the product. This is always done in consultation with you, so that you are home when your goods are being delivered and installed.
Order and Delivery
When can I expect my delivery?
Once an agreement has been made, our planning department will contact you to agree on an exact delivery date. In the meantime, your spa will be carefully inspected and tested. The delivery times are between 2 and 2.5 weeks. This is subject to change. Preferences can be indicated but cannot be sooner than 2.5 weeks.
Where do I place an order?
You can place an order with the spa consultant, in the shop by e-mail or by phone. We would appreciate it if you visit our showroom, so we can give you highly personalised advice.
How is my delivery handled?
You can choose to have your spa delivered, placed, and installed by Oasis Spas themselves. We transport the spa by trailer and will transport the last piece of the spa on a cart. Because of this, we ask for a one-meter wide passage. You can also opt-in for transport only. Your spa is then packed on a pallet to stand on your doorstep .
Is delivery abroad possible?
We only deliver in Ireland nation wide.
What are the delivery charges?
There is no delivery charge on our products.
What payment methods are available?
Bank transfer is the only payment method we accept.
Product Information
What kind of connection do I need?
Minimum requirements:
1 massage pump 16 ampere/ blue 16 A CE plug
2 massage pumps 20 amp/ blue 32 A CE plug .
What massages are available?
At Oasis Spas you can choose from different massages in your spa, ranging from rotating, pulsating, vibrating, and power massages. You can even try out the massages in our specially designed test room. Here we have several spas with all our massage options on display. You can make an appointment with one of our spa consultants to use the test room .
Can the spa also be placed outside?
All our spas can stand outside. The spas are insulated in such a way that they remain perfectly functional in the garden, especially with the effect of the Hybrid Heating system we have in our spas. For detailed information about the insulation, please contact one of our spa consultants .
Does the spa need to be emptied in the winter?
If you want to continue using your spa in the winter, this is no problem. If you choose not to, we recommend that you drain the water from your spa and also from the pipes. This can be done with a hydrogen vacuum cleaner. You will receive all the relevant information and advice from your spa consultant.
Warranty and Service
What is the warranty on my spa?
The warranty terms can vary depending on the type of spa you purchase. It is advisable to discuss the specific warranty terms with your spa consultant at the time of purchase. Generally, the warranty covers the structure, shell, and internal parts for a certain number of years, ensuring peace of mind with your purchase .
Are there any regular maintenance tasks I should perform?
Yes, regular maintenance tasks include checking and adjusting the water’s pH and chlorine levels, cleaning and replacing filters, ensuring the cover is in good condition, and inspecting the jets and pumps for proper operation. Performing these tasks will help extend the life of your spa and maintain a clean and enjoyable environment.
Can I arrange for an extended warranty or service plan?
Yes, Oasis Spas offers options for extended warranties and service plans. These plans provide additional coverage and peace of mind beyond the standard warranty period. Consult with your spa consultant to find the plan that best suits your needs.
Does Oasis Spas offer support for DIY repairs?
Oasis Spas provides support and advice for some DIY repairs. However, it is often recommended to have a professional carry out any significant repairs to ensure the job is done correctly and to maintain your warranty coverage.